Accelerate your
digital roadmap
with razor-sharp
focus

contact us

Accelerate your digital roadmap with razor-sharp focus

contact us

Disconnected digitalisation

Throughout the rush of becoming a digital company, digital has become the means and the end. Digital for the sake of digital, resulting in a patchwork of tools. Disconnected digitalisation is not contributing to the company’s vision and ambitions; doesn’t affect the operational working of the company; and above all, is not truly impacting the customer.

 

You might actually say it is not a true transformation, but innovation for innovation’s sake not integrated into the companies’ business reality.

A digital accelerator with surgical precision

In order to help companies pinpoint where digital can actually contribute and impact their goals, we designed an accelerator pack. By starting from the customer’s key moments of truth, we scan the digital value delivery, from the touchpoint over the system and tools all the way down to the teams catering to the actual interaction. In that way, we can target where digital is underperforming and where we might contribute.

01
Challenging times require fast-paced action

A lot of businesses have been hit by the current crisis. Immediate prioritisation and alignment with in-the-moment-business-needs have never been more important. So we need to throw overboard three-year roadmaps, scan fast and act fast.

02
Digital is more than a store front

A lot of companies are unlocking new client-facing digital features. However, that new feature and channel will impact operations. In order to actually accelerate on the back of these new features, customer touch points, systems and operations need to be aligned.

03
An all-round-A-team can truly accelerate the business

Digital in itself has become a multi-discipline practice, requiring strategic, design, creative and technological skill. Too often these disciplines are not organised for synergy and thus lack fast-paced action. A company can benefit greatly from a SWAT team of digital experts to unlock the potential digital holds.

Disconnected digitalisation

Throughout the rush of becoming a digital company, digital has become the means and the end. Digital for the sake of digital, resulting in a patchwork of tools. Disconnected digitalisation is not contributing to the company’s vision and ambitions; doesn’t affect the operational working of the company; and above all, is not truly impacting the customer.

 

You might actually say it is not a true transformation, but innovation for innovation’s sake not integrated into the companies’ business reality.

A digital accelerator with surgical precision

In order to help companies pinpoint where digital can actually contribute and impact their goals, we designed an accelerator pack. By starting from the customer’s key moments of truth, we scan the digital value delivery, from the touchpoint over the system and tools all the way down to the teams catering to the actual interaction. In that way, we can target where digital is underperforming and where we might contribute.

01
Challenging times require fast-paced action

A lot of businesses have been hit by the current crisis. Immediate prioritisation and alignment with in-the-moment-business-needs have never been more important. So we need to throw overboard three-year roadmaps, scan fast and act fast.

02
Digital is more than a store front

A lot of companies are unlocking new client-facing digital features. However, that new feature and channel will impact operations. In order to actually accelerate on the back of these new features, customer touch points, systems and operations need to be aligned.

03
An all-round-A-team can truly accelerate the business

Digital in itself has become a multi-discipline practice, requiring strategic, design, creative and technological skill. Too often these disciplines are not organised for synergy and thus lack fast-paced action. A company can benefit greatly from a SWAT team of digital experts to unlock the potential digital holds.

“You need to align your processes with the customer needs and in order to do so, you need exactly the right data to offer the right product/service at the right time to the right customer.”

Annick van Overstraeten
CEO Le Pain Quotidien

annick-lpq
“You need to align your processes with the customer needs and in order to do so, you need exactly the right data to offer the right product/service  at the right time to the right customer.”

Annick van Overstraeten
CEO Le Pain Quotidien

annick-lpq

Why work with us

We go beyond traditional consultancy, bringing real-life experience from 10+ years of implementing real change and digital in various industries. Our approach starts by putting the spotlight on your customers and their needs, and translates those insights into effective and tangible business results.
01

“Together” is key for us. We believe that the best results are achieved when we work together.

02

We bring true execution power and believe that what we promise is what we can deliver. Together with you and your teams, we do not stop until the job is done.

03

We introduce cross-industry knowledge that sparks innovation and have experts at all stages of the scan: from CX analysts to business architects, solution architects to agile coaches, strategy consultants to application engineers.

Why work with us

We go beyond traditional consultancy, bringing real-life experience from 10+ years of implementing real change and digital in various industries. Our approach starts by putting the spotlight on your customers and their needs, and translates those insights into effective and tangible business results.
01

“Together” is key for us. We believe that the best results are achieved when we work together.

02

We bring true execution power and believe that what we promise is what we can deliver. Together with you and your teams, we do not stop until the job is done.

03

We introduce cross-industry knowledge that sparks innovation and have experts at all stages of the scan: from CX analysts to business architects, solution architects to agile coaches, strategy consultants to application engineers.

Conducted together with our experts

 

Our new partnership with November Five brings together subject matter experts from a range of diverse fields such as customer experience, system landscape design, operational design, and performance measurement and governance. We can also leverage years of combined experience in various industries such as telco & media, finance, automotive, insurance and others.

 

In bringing experienced, pragmatic, hands-on experts to the table, we believe we can help you unlock the potential digital holds.

Conducted together with our experts

Our new partnership with November Five brings together subject matter experts from a range of diverse fields such as customer experience, system landscape design, operational design, and performance measurement and governance. We can also leverage years of combined experience in various industries such as telco & media, finance, automotive, insurance and others.

 

In bringing experienced, pragmatic, hands-on experts to the table, we believe we can help you unlock the potential digital holds.

Proof of the value of our partnership

Rolling out e-comm at record speed

We rolled out a new e-commerce platform to +30 stores and built new e-comm capabilities within a time frame of four weeks.

Building an actionable, holistic roadmap

Based on a sound operational scan and deep insights into the company’s ambitions, we designed a roadmap for the future IT landscape at DELA.

Turning IT into an enabler for business success

We built a new IT governance model that would bring business and IT closer together, allowing IT to become an enabler for business success.

Contact us

Contact Nick Dieltiens, partner at Nova Reperta or Justin Mol, Director of Client Partnerships at November Five, to explore how this digital accelerator can help you identify and address your digital challenges.

justin@novemberfive.co

nick.dieltiens@novareperta.com

For more information on November Five – visit their website.

Contact us

Contact Nick Dieltiens, partner at Nova Reperta or Justin Mol, Director of Client Partnerships at November Five, to explore how this digital accelerator can help you identify and address your digital challenges.

justin@novemberfive.co

nick.dieltiens@novareperta.com

 

For more information on November Five – visit their website.