Throughout the rush of becoming a digital company, digital has become the means and the end. Digital for the sake of digital, resulting in a patchwork of tools. Disconnected digitalisation is not contributing to the company’s vision and ambitions; doesn’t affect the operational working of the company; and above all, is not truly impacting the customer.
You might actually say it is not a true transformation, but innovation for innovation’s sake not integrated into the companies’ business reality.
In order to help companies pinpoint where digital can actually contribute and impact their goals, we designed an accelerator pack. By starting from the customer’s key moments of truth, we scan the digital value delivery, from the touchpoint over the system and tools all the way down to the teams catering to the actual interaction. In that way, we can target where digital is underperforming and where we might contribute.
Throughout the rush of becoming a digital company, digital has become the means and the end. Digital for the sake of digital, resulting in a patchwork of tools. Disconnected digitalisation is not contributing to the company’s vision and ambitions; doesn’t affect the operational working of the company; and above all, is not truly impacting the customer.
You might actually say it is not a true transformation, but innovation for innovation’s sake not integrated into the companies’ business reality.
In order to help companies pinpoint where digital can actually contribute and impact their goals, we designed an accelerator pack. By starting from the customer’s key moments of truth, we scan the digital value delivery, from the touchpoint over the system and tools all the way down to the teams catering to the actual interaction. In that way, we can target where digital is underperforming and where we might contribute.
Annick van Overstraeten
CEO Le Pain Quotidien
Annick van Overstraeten
CEO Le Pain Quotidien
“Together” is key for us. We believe that the best results are achieved when we work together.
We bring true execution power and believe that what we promise is what we can deliver. Together with you and your teams, we do not stop until the job is done.
We introduce cross-industry knowledge that sparks innovation and have experts at all stages of the scan: from CX analysts to business architects, solution architects to agile coaches, strategy consultants to application engineers.
“Together” is key for us. We believe that the best results are achieved when we work together.
We bring true execution power and believe that what we promise is what we can deliver. Together with you and your teams, we do not stop until the job is done.
We introduce cross-industry knowledge that sparks innovation and have experts at all stages of the scan: from CX analysts to business architects, solution architects to agile coaches, strategy consultants to application engineers.
Our new partnership with November Five brings together subject matter experts from a range of diverse fields such as customer experience, system landscape design, operational design, and performance measurement and governance. We can also leverage years of combined experience in various industries such as telco & media, finance, automotive, insurance and others.
In bringing experienced, pragmatic, hands-on experts to the table, we believe we can help you unlock the potential digital holds.
Our new partnership with November Five brings together subject matter experts from a range of diverse fields such as customer experience, system landscape design, operational design, and performance measurement and governance. We can also leverage years of combined experience in various industries such as telco & media, finance, automotive, insurance and others.
In bringing experienced, pragmatic, hands-on experts to the table, we believe we can help you unlock the potential digital holds.
Contact Nick Dieltiens, partner at Nova Reperta or Justin Mol, Director of Client Partnerships at November Five, to explore how this digital accelerator can help you identify and address your digital challenges.
justin@novemberfive.co
nick.dieltiens@novareperta.com
For more information on November Five – visit their website.
Contact Nick Dieltiens, partner at Nova Reperta or Justin Mol, Director of Client Partnerships at November Five, to explore how this digital accelerator can help you identify and address your digital challenges.
justin@novemberfive.co
nick.dieltiens@novareperta.com
For more information on November Five – visit their website.