Accelerate yourdigital roadmapwith razor-sharpfocus
Accelerate your digital roadmap with razor-sharp focus
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As a consumer you already expect a flawless digital experience while shopping or homebanking. Yet, most companies are disconnected with their customers when it comes to digital customer experience. The pressure on your organization to become more digital in order to truly connect your channels and tools with your customers and employees is on.
Our Digital Accelerator is the first step in evolving from disconnected to customer delight.
A digital accelerator with surgical precision
In order to help companies pinpoint where digital can actually contribute and impact their goals, we designed an accelerator pack. By starting from the customer’s key moments of truth, we scan the digital value delivery, from the touchpoint over the system and tools all the way down to the teams catering to the actual interaction. In that way, we can target where digital is underperforming and where we might contribute.
01
Challenging times require fast-paced action
02
Digital is more than a store front
03
An all-round-A-team can truly accelerate the business
From disconnect to delight – A Digital Accelerator
As a consumer you already expect a flawless digital experience while shopping or homebanking. Yet, most companies are disconnected with their customers when it comes to digital customer experience. The pressure on your organization to become more digital in order to truly connect your channels and tools with your customers and employees is on.
Our Digital Accelerator is the first step in evolving from disconnected to customer delight.
A digital accelerator with surgical precision
In order to help companies pinpoint where digital can actually contribute and impact their goals, we designed an accelerator pack. By starting from the customer’s key moments of truth, we scan the digital value delivery, from the touchpoint over the system and tools all the way down to the teams catering to the actual interaction. In that way, we can target where digital is underperforming and where we might contribute.
01
Challenging times require fast-paced action
02
Digital is more than a store front
03
An all-round-A-team can truly accelerate the business
“You need to align your processes with the customer needs and in order to do so, you need exactly the right data to offer the right product/service at the right time to the right customer.”
Annick van Overstraeten
CEO Le Pain Quotidien
“You need to align your processes with the customer needs and in order to do so, you need exactly the right data to offer the right product/service at the right time to the right customer.”
Annick van Overstraeten
CEO Le Pain Quotidien
Accelerate your digital roadmap with razor-sharp focus
We do not want to change your entire digital landscape but will identify your sweet spots for digitalization that will deliver the best ROI and define a solution for you most pressing customer problem that can be implemented in a sustainable way. True digital accelerators.
In a matter of weeks, you will have:
→ 3 tangible digital accelerators identified
→ A clear business case stating the ROI
→ A roadmap how to install the changes.
Accelerate your digital roadmap with razor-sharp focus
We do not want to change your entire digital landscape but will identify your sweet spots for digitalization that will deliver the best ROI and define a solution for you most pressing customer problem that can be implemented in a sustainable way. True digital accelerators.
In a matter of weeks, you will have:
→ 3 tangible digital accelerators identified
→ A clear business case stating the ROI
→ A roadmap how to install the changes.
More info
Watch how it works
Want to talk?
Contact Nick Dieltiens, partner at Nova Reperta.
nick.dieltiens@novareperta.com
Want to talk?
Contact Nick Dieltiens, partner at Nova Reperta.
nick.dieltiens@novareperta.com
Nova Reperta and November Five
Our partnership with November Five brings together subject matter experts from a range of diverse fields such as customer experience, system landscape design, operational design, and performance measurement and governance. We can also leverage years of combined experience in various industries such as telco & media, finance, automotive, insurance and others.
In bringing experienced, pragmatic, hands-on experts to the table, we believe we can help you unlock the potential digital holds.
And so we built the digital accelerator together, seamlessly combining the expertise to accelerate you.
Proof of the value of our partnership
Rolling out e-comm at record speed
We rolled out a new e-commerce platform to +30 stores and built new e-comm capabilities within a time frame of four weeks.
Building an actionable, holistic roadmap
Based on a sound operational scan and deep insights into the company’s ambitions, we designed a roadmap for the future IT landscape at DELA.
Turning IT into an enabler for business success
We built a new IT governance model that would bring business and IT closer together, allowing IT to become an enabler for business success.
Contact us
Contact Nick Dieltiens, partner at Nova Reperta or Justin Mol, Director of Client Partnerships at November Five, to explore how this digital accelerator can help you identify and address your digital challenges.
justin@novemberfive.co
nick.dieltiens@novareperta.com
For more information on November Five – visit their website.
Contact us
Contact Nick Dieltiens, partner at Nova Reperta or Justin Mol, Director of Client Partnerships at November Five, to explore how this digital accelerator can help you identify and address your digital challenges.
justin@novemberfive.co
nick.dieltiens@novareperta.com
For more information on November Five – visit their website.