As a consumer you already expect a flawless digital experience while shopping or homebanking. Yet, most companies are disconnected with their customers when it comes to digital customer experience. The pressure on your organization to become more digital in order to truly connect your channels and tools with your customers and employees is on.
Our Digital Accelerator is the first step in evolving from disconnected to customer delight.
In order to help companies pinpoint where digital can actually contribute and impact their goals, we designed an accelerator pack. By starting from the customer’s key moments of truth, we scan the digital value delivery, from the touchpoint over the system and tools all the way down to the teams catering to the actual interaction. In that way, we can target where digital is underperforming and where we might contribute.
As a consumer you already expect a flawless digital experience while shopping or homebanking. Yet, most companies are disconnected with their customers when it comes to digital customer experience. The pressure on your organization to become more digital in order to truly connect your channels and tools with your customers and employees is on.
Our Digital Accelerator is the first step in evolving from disconnected to customer delight.
In order to help companies pinpoint where digital can actually contribute and impact their goals, we designed an accelerator pack. By starting from the customer’s key moments of truth, we scan the digital value delivery, from the touchpoint over the system and tools all the way down to the teams catering to the actual interaction. In that way, we can target where digital is underperforming and where we might contribute.
Annick van Overstraeten
CEO Le Pain Quotidien
Annick van Overstraeten
CEO Le Pain Quotidien
→ 3 tangible digital accelerators identified
→ A clear business case stating the ROI
→ A roadmap how to install the changes.
In a matter of weeks, you will have:
→ 3 tangible digital accelerators identified
→ A clear business case stating the ROI
→ A roadmap how to install the changes.
Contact Nick Dieltiens, partner at Nova Reperta.
nick.dieltiens@novareperta.com
Contact Nick Dieltiens, partner at Nova Reperta.
nick.dieltiens@novareperta.com
Contact Nick Dieltiens, partner at Nova Reperta or Justin Mol, Director of Client Partnerships at November Five, to explore how this digital accelerator can help you identify and address your digital challenges.
justin@novemberfive.co
nick.dieltiens@novareperta.com
For more information on November Five – visit their website.
Contact Nick Dieltiens, partner at Nova Reperta or Justin Mol, Director of Client Partnerships at November Five, to explore how this digital accelerator can help you identify and address your digital challenges.
justin@novemberfive.co
nick.dieltiens@novareperta.com
For more information on November Five – visit their website.