If you would compare your business to a music performance, operational excellence is what happens backstage: where the right buttons are pressed at the right time.
And while that may look easy and logical that everything comes perfectly together, it is not. Inspired by the lean management phylosophy, we have over the course of the last 5-10 years perfected our operational excellence approach to inspire your collaborators, to help them look at your operations through the customer’s eyes.
Which is why we apply a holistic approach to achieving operational excellence on all fronts: from operational efficiency to automation and digital transformation. An approach that has succeeded in securing on average of around 20% increased efficiency across the board.
Are your internal resources and capabilities not being deployed to maximum effect?
Finding it hard to get your managers to walk the talk and your employees, in turn, to commit to raising the bar?
Concerned about missing opportunities and competitive advantages in the midst of the current wave of digitization and automation?
“Being excellent means being excellent in everything. Which is why at Nova Reperta, our approach is through-and-through holistic, touching on all four dimensions of operational management: from streamlining your operational practices to developing more customer-centric processes, gearing management systems structures for growth and fostering entrepreneurial mindsets. So your people don’t just execute operational improvements but steer and nurture them for long-term impact.”
Based on a thorough analysis of your current processes and customer journey, we identify candidates for improvement while quantifying and prioritizing opportunities.
Whether it’s building new business processes or developing a finetuned plan for automation and digital transformation, we help align all the resources within your organization with a clear understanding of your objectives, capabilities and your customer promise.
We help put your new operating model into practice together with new cross-functional teams and act as the link between your internal developers and business. We help engage your teams by setting realistic targets and then build momentum across your entire organization.
Building in comprehensive testing and feedback loops within each new process, we help identify issues and bottlenecks early and embed the capabilities required to resolve them for lasting impact.
By tracking the baseline throughout the implementation, we evaluate the result and impact of each new initiative in order to discuss next steps and lessons learned and make actionable recommendations for further improvements.